
NAAA Damage Analysis Certification
Who should take this course?
Anyone in the auto industry can benefit from this certification course. The target audience includes:
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Vehicle inspectors
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Arbitrators
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Sales Representatives
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Team Leaders
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Department Managers
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Buyers and Sellers


Your Return on Investment
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Reduced arbitrations.
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Improved consistency of condition reports.
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Increased accuracy of condition reports.
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On-the-job tools for inspectors to enhance performance.
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No travel necessary, we deliver the training to you.
Course Materials
All course participants receive a participant workbook, supplemental handbook, and structural damage flashcards.
Participant Workbook
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Learning activities to support key concepts
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Reflective exercises to gauge individual understanding of concepts
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Ample content to be used as a reference guide post-training
Supplemental Handbook
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NAAA policy
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Auto grade criteria
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Interior and exterior damage glossary
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Options examples
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Structural component workbook
Structural Damage Reference Cards
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Post-training job aid
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Sturdy 3 x 5 laminated cards
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Vivid color highlights structural component
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Inspection tips for each structure